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FBF
Frequently Asked Questions |
| Frame
By Frame Digital Services (FBF) has put together this list of answers to
frequently asked questions for your convenience. If there is something that
you need an answer to, please email Customer
Support and we will get back to you. |
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1. Why should I have
a web site?
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2. I'm a small business,
I can't afford too much money for a web site.
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It's the most affordable and effective means
of advertising. Many people will look in the phone book or take your
business card, then go to the web to do their detailed analysis and
shopping. If you don't have a web site, you may not get the sale. Others
will go to the web instead of the phone book.
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Frame By Frame understands small
businesses. We are a small business ourselves. We offer everything to
get you on line quickly at the most affordable prices around. As your
business grows, we'll be here to support your growing needs.
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3. Why should I choose Frame
By Frame?
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4.
What is Involved in developing and hosting a Web Site?
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We offer a comprehensive set of affordable services
designed to help you establish your presence on the Internet. We have
the tools and the talent to help you market, advertise, exhibit and
have ultimate exposure to the global audience. Choosing FBF helps
ensure that you experience rapid growth and success. FBF is
your Internet partner
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Here are the steps:
- Design and build the World Wide Web pages.
- Place the Web pages on an Internet server (Hosting).
- Promote your Web Site by registering with the
Internet Search Engines and directories.
- Periodically update your Web Site by changing
the information about your products or services (Maintenance).
FBF provides all the services needed to
help you with the above steps and more. You may order each step or service
separately or let us do every thing as a complete project for you.
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5. What makes a good web site?
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6. What makes a bad
site?
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- Easy to navigate, links clearly identified
- Uncluttered
- Focused message
- Fast loading
- When a user prints pages from your site, it
will print perfectly on standard 8.5 X 11 paper
- Minimal scrolling required.
- Works (i.e., tested on both Netscape and Internet
Explorer)
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- Flash and other animation requiring plug-ins
and lots of network bandwidth.
- Pop ups that have nothing to do with the site
- Home pages that say "enter here" making
you watch their useless animation's
- Too many colors
- Mystery meat navigation - No description of
a link
- Icons that bear no resemblance to the business
or message being portrayed
- Requires Sherlock Holmes to find valuable information
inside
- Too much information in one place
- Calendar of local events - Think Global.
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7. What will my Web
pages contain?
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8. Will my Web Site look the same in different
browsers?
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We will include anything you ask for!It all depends
on the complexity of your Web Site. You make the decisions and we include
them into your Web pages. Mostly, items like text describing your products
or services, corporate logos, main menu, tables, feedback, comments/suggestions
or order forms, email links, navigational link bars, hyper links, images,
animation, short sound or video clips, search engines, Java or any
thing
else that you specify and fits your requirements and budgets. (Please
note that a web page is the equivalent of a 8 1/2' X 11" page
when printed.)
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We are currently testing every page of your Web
Site with the latest versions of Internet Explorer and Netscape Navigator
to make sure they display pages consistently. If you require your page
to be optimized for a specific browser please notify us. Additionally,
all pages are designed to the Internet standard screen size of 800 X
600 dpi. If you require your pages to be designed to a screen size greater
than 800 X 600 please notify us. Please note that we do not recommend
designing pages to screen resolutions lower than 800 X 600.
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9. Can I see what my site looks like as it's
being designed?
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10. Does my Domain Name have to be registered?
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Yes, we will let you view your Web pages on a
temporary Site before it is published to your permanent web address
so that you may see each page and then make any changes if necessary.
Normally, we design the home page and get your approval, so that the
site-wide theme for all the other pages can be established. Then, during
the process of completing the remaining pages, we will upload that
days
work to this temporary web address. This will allow you to follow along
with the design process. During this period, we ask that you do not
contact us for typo's and minor changes. At the end of the design process,
we will ask you to submit a "punch list" of typo's and minor
corrections, if any, for final correction.
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Yes. It is to your advantage to have our hosting
group reregister the name. FBF also provides a registration service
for you. We can also transfer your domain to our host. Transfers take
advantage of the existing licensing time for your domain.
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11. How long does it take to register a domain
name?
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12. Can you host my web site if I build my
home pages myself?
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Upon opening your Virtual Domain account with
us, we will submit your Domain Name application to InterNIC and give
you a temporary address to host your pages until your permanent address
is ready. It usually takes from 3 to 7 days to finally have a registered,
or reregistered name ready for hosting.
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Yes. Hosting your Web Site which is the placement
of your Web pages on our Internet servers is one of our services separate
from our Web page design services. Please note that you can choose any
of our services separately or let us do the complete Web Site project
for you from designing, promotion and building your Web pages to hosting
and maintenance of your site.
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13. How much does hosting cost?
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14. What type of Uses
and Content are allowed on FBF?
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Hosting starts as low as $25.00 per month. But
it depends on the amount of disk space and the type of accounts, Virtual
Domain or Non-Domain that you open with us. Please see our Services
page for more details.
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Very simple. FBF does not accept Hosting
requests from anyone or from organizations selling products or services
related to pornography or any other illegal product or service. Be sure
and view our usage policies. FBF reserves the right to refuse any request,
or to cancel hosting arrangements, that do not fulfill the obligations
set forth in our policies.
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15. How are search positions attained and how
do I get listed first?
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Search engines (e.g., Yahoo, AltaVista, Lycos, MSN,
Hotbot, Dogpile, Google, Ask Jeeves, Excite etc) have different methods
to determine which sites are listed first. They also change the methods
periodically to "level the playing field." Typically, they
all search in the Meta portion of the HTML document for Key Words. Many
of them will do a periodic search and lower the position of "stale"
sites. In other words, it pays to update your site on a continual basis
to maintain interest as well as to maintain your search position. Some
search engines require payment to secure a prime search position.
FBF will work with you to help you to get the best positions possible.
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